AUDI Service ...it sucks!

Not sure what it is like elsewhere but here in the UK Audi service seems rubbish!!... I have owned 4 S2's in the past and was never a happy customer of Audi mainly because of sky high servicing and parts....

Anyway after a while away I have just bought an S4 1999 and it is just outside its 3 year UK paint warranty.... The car has full Audi Service History and I noticed that on the boot where the handle meets the boot that ob both sides a chunk of paint has basically dropped off..YES Dropped OFF!!

I took it to a Dealers body shop and they agreed that it was not right and that it was a floor in the paint. The car is just outside warranty but I guessed that Audi would take care of it owing to the cars history with them... Was I right ??? wrong the declined and said I would have to pay for it??

Are they having a laugh.. the car was £40800 or $65280 new... and they are not going to do something about it ??? what a great advertisement on a flagship model.

Anyway ..I'm not giving up ... I think Audi should think more about it's Customer Care??? Hope it's better elsewhere.

Julian

 

Sorry about spelling and grammar but I'm more than a little pi***d off :(

Try talking to the dealerships manager or an actual Audi representative

It is now in the hands of the UK customer service manager. She took my details over a week ago together with a daytime number. What can I say ... the efficiency continues ..I have heard nothing.