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12-16-2011, 06:14 PM
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1st Gear
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Join Date: Dec 2011
Posts: 5
Level up: 34%, 33 Points needed |
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Audi a4 2010-sirius satellite problem
Just got my 2010 Audi A4 premium plus 2 months ago. Just did a google search and find this amazing forum.
The previous owner decided not to continue the subscription after their free subscription is finished. I decided to continue the subscription. Everything is done and the transmittance is all good (based on XM radio customer service).
The problem is I could not get into the Sirius radio mode. I tried to look at the owner's manual and it is said that all I have to do is to hit the "band" button (on the right top corner) while we are in the radio mode but when I hit the button, the options are only FM and AM. I don't know what is wrong and I am sure that my audi does come with the SIRIUS satellite radio features as it is stated at the invoice and since it is equipped with 3G MMI with navigation.
I realized that something is wrong when I tried to find my ID number, but I managed to find it by the help of the customer service who did a search on the VIN. Has anyone here ever faced this kind of problem? I really don't know what to do. Thanks a lot in advance.
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12-17-2011, 10:13 AM
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1st Gear
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Join Date: Dec 2011
Posts: 3
Level up: 9%, 45 Points needed |
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Any chance they jacked the sirius unit? Most cars will skip the Satellite band if it is missing.
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12-18-2011, 04:40 AM
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1st Gear
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Join Date: Dec 2011
Posts: 5
Level up: 34%, 33 Points needed |
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Quote:
Originally Posted by MattP725
Any chance they jacked the sirius unit? Most cars will skip the Satellite band if it is missing.
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The customer service guy said that the sirius option will show up after I subscribed the service. I waited for three hours but nothing happened
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12-19-2011, 08:25 AM
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1st Gear
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Join Date: Dec 2011
Posts: 3
Level up: 9%, 45 Points needed |
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Nah that's bs. Even if you never activated it you would have channel 184 which is the preview channel. I am on my 3rd car with satellite and they all worked that way.
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12-29-2011, 10:47 PM
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Tech Certified
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Join Date: Jul 2009
Location: Ingolstadt, Germany
Posts: 696
Level up: 68%, 48 Points needed |
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Do you know if you have 3G MMI....? Theres a software update to fix it
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01-08-2012, 05:44 AM
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1st Gear
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Join Date: Dec 2011
Posts: 5
Level up: 34%, 33 Points needed |
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Quote:
Originally Posted by Audi Tek
Do you know if you have 3G MMI....? Theres a software update to fix it
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Really? Where can I get the update? And how can I update it? By using a CD?
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01-12-2012, 09:48 PM
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Tech Certified
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Join Date: Jul 2009
Location: Ingolstadt, Germany
Posts: 696
Level up: 68%, 48 Points needed |
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The dealer does it. It is done via CD. If your car in under warranty. Its a covered item
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01-13-2012, 12:30 AM
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1st Gear
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Join Date: Dec 2011
Posts: 5
Level up: 34%, 33 Points needed |
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Quote:
Originally Posted by Audi Tek
The dealer does it. It is done via CD. If your car in under warranty. Its a covered item
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Okay. I already made an appointment for the service. Thanks a lot for your help
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01-13-2012, 12:30 AM
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Tags
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2010, a4, a42010, audi, button, code, guide, issue, kind, powered, problems, program, radio, satelite, satellite, service, sirius, vbulletin  |
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