2005 A6 Bluetooth phone troubles (Full Version)

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2005 A6 Bluetooth phone troubles

  

leeunkrich -> 2005 A6 Bluetooth phone troubles (12/28/2004 11:24:25 PM)

Hi -

I just took delivery of a new 2005 A6 4.2 (which I looooove), but I have been having some issues with the bluetooth phone integration. I suspect it's a problem with the car and not the phone, as the same thing is happening with two different phones.

Here's what's happening: the phone is a Motorola Razr V3, and it is successfully paired with the car. I am able to make outgoing calls and receive incoming calls, however, when I finish the call and hit the "end call" button, although the phone disconnects correctly, the car doesn't think it has. It still says the call is connected and the call timer keeps running. Hoever, the phone is idle. Since the car thinks a call is still in progress, it keeps the audio system (CD, radio, etc) muted and there is no way to unmute it. If I manually dial a number on the phone, the call is still routed through the car's handsfree system. If an incoming call comes in, the car receives it. The only way to get the car to release the "call" and restore the audio system is to pull over and stop the car, then start it up again. Clearly, this is not a good or acceptable option.

The same behavior also happens with a Siemens S65.

Any ideas? I'm going to get in touch with my Audi dealership tomorrow, but I'm worried that since this whole bluetooth thing is so new to Audi that they'll just shrug and blame my phone(s).

Lee

  
gratefuled -> RE: 2005 A6 Bluetooth phone troubles (1/3/2005 7:38:20 PM)

This is very concerning, because the Razr has a high end Bluetooth profile.
I'm having the same issue with my Pocket PC Phone (PPC-PE), I-Mate PDA2K. I will receive the small PPC-PE I-Mate JAM tomorrow, which has the 1.2 Bluetooth profile like the Razr. I was hoping this would create a better BT Partnership, but your post leads me to believe this will not be the case.
One thing though, I can either turn the Bluetooth off on my device and hence end the partnership with Audi's MMI System or I can turn the MMI system off, when this continued call issue occurs.
Have you been able to work your Razr phonebook with the car? Although I hear the Razr phonebook software is very limited.
Have you been able to create a wired connection/docking with your phone and car yet? I was going to see if an after-market custom car shop could get my device and the car wired together.

I also love my Audi A6 4.2. I came out of a 2002 A6 4.2, and I got to tell you the 2005 is a substantial upgrade. One fine automobile. I also love the MMI System, voice activation, etc. Have you signed up to XM Radio yet. I love the satellite radio, very cool.
Ed

leeunkrich -> RE: 2005 A6 Bluetooth phone troubles (1/3/2005 11:17:57 PM)

I never did get the Razr to work. I returned it and tried the new V551, which works fine - no hang up problems. Unfortunately, none of the phones listed on Audi's compatibility chart allow access to the phones' built in address books - just those stored on the SIM card. That's okay in my case since I don't have that many numbers stored. Other than that, the V551 has worked great - no problems at all. I'm disappointed about the Razr since I really liked that phone. Hopefully Audi will have some sort of software upgrade in the future that will allow me to use that phone.

Lee

mbrookbank -> RE: 2005 A6 Bluetooth phone troubles (1/4/2005 5:00:40 PM)

I have a 2005 A6 3.2. Am assuming that the electronics on the 3.2 are the same as the 4.2. I have a Nokia 6820 Bluetooth phone. The paring worked right away. The call handling, including passing over the ring tone, works very well. I was disappointed, though, to find that the phone book could not be populated on the car, nor does it remember the "last dialled", "incoming calls", etc... beyond those immediately made. I was assuming that the car could at least accept an OBEX Object Push the way other Bluetooth devices work. Having said that, I'm psyched about how well the integration works. Great sound, super microphone, and good sound dampening technology while talking on the road. Integration with MMI is flawless for me with regard to muting and unmuting, etc....

gratefuled -> RE: 2005 A6 Bluetooth phone troubles (1/9/2005 12:08:39 AM)

Well the Pocket PC Phone Edition JAM does not partner at all with the MMI System. It has 1.2 BT like the Razr, which is the most current bluettoth profile. Better line of sight and other things. To bad because I love the new JAM Device. In fact I love it so much that I cannot get rid of it regardless if it partners with MMI or not.
One of the guys at work has a V551. I will check it out.
leeunkrich, do you have the V551 wire connected in the center compartment or strictly bluetooth? If BT, then I assume it picks up your contacts from your SIM that way?

Turloch -> RE: 2005 A6 Bluetooth phone troubles (2/25/2005 2:21:04 PM)

i have similar problems with the motorola V710 from Verizon. Verizon has disabled some of the BT features.
But twice i have experienced the radio going mute and then recieving a message that says the radio is not installed.

the first time it corrected itself when I restarted the engine. This time is that doesn't work. The dealer is clueless. Anybody else experience this? Any solutions?

T

Zauberer -> RE: 2005 A6 Bluetooth phone troubles (2/26/2005 4:25:58 AM)

My understanding is that the Pocket PC Phone Edition does not have a Handsfree or Headset profile for bluetooth. I am using a Samsung i700 and had to go the Jabra BT adapter route to use a BT headset. This could be why the JAM doesn't work?

Kevin -> RE: 2005 A6 Bluetooth phone troubles (2/27/2005 10:20:00 AM)

Has anyone found a verizon supported phone that works with the 2005 A6 4.2? I expect to take delivery of my car in a few weeks and will need to purchase a new phone.

Kevin

gratefuled -> RE: 2005 A6 Bluetooth phone troubles (2/27/2005 4:56:11 PM)

Zauberer,
Pocket PCs and Phone Edition devices have had both the headset and hansfree profile for quite some time now, at least 2 years.
The problem is with the Audi BT Profile, which nobody seems to know much about. Not my Dealer, not the Audi Site, nor Audi Phone support.
My guess is that the Audi BT Profile is 1.0 or 1.1 at the most. The MMI System provides no functionality of the Bluetooth options or modes, and this does not help.
I have gone back to using my Jabra BT250 Headset.
I was able to use my previous version Pocket PC-PE device, I-Mate PDA2K with my Audi, The PDA2K has a 1.1 BT Profile. The JAM on the otherhand has a 1.2 BT Profile, like the Razr.
It was nice using the Audi for handsfree, but I did get complaints about the audio reception, voice calrity, background noise and echoes.
I love my Audi 4.2 2005. Prior to this car I had a 2002 Audi 4.2. The MMI System is pretty cool, but Audi is a real rookie at BT Implementation. Acura has had it around for a while and their system provides a Bluetooth Menu.
The saddest part is that nobody knows how you can upgrade the BT Profile or if Audi would ever offer that. Right now Audi is just getting their feet wet with the whole electronic thing. They have upgrade d the GPS Software, and they may soon provide a complete upgrade for GPS on those who purchased an Audi A6 that did not originally have GPS.

Zauberer -> RE: 2005 A6 Bluetooth phone troubles (2/27/2005 5:20:37 PM)

I guess the problem is with the Socket Bluetooth SDIO card then, I thought it was with PPC PE. My i700 does not have built in bluetooth, so my options are the Jabra adapter, or wired. If I go with a wired handsfree kit, then I lose the serial port on the phone, which I use for GPS.

Oh well, In another year I'll be eligible for another $100 rebate and then maybe I'll get whatever Verizon PocketPC phone that is out and supports BT natively.

mtvitale -> RE: 2005 A6 Bluetooth phone troubles (2/27/2005 6:43:15 PM)

I get my '05 A6 delivered tomorrrow and after reading this have concerns about my motorola v710 (verizon). It sounds like this phone is not the best match with Audi. Does Verizon have a bluetooth compaitable phone or do I need to switch carriers (I'm more loyal to Audi then to Verizon). If I need to switch, then to which carrier, witch phone?

Thanks,

Mike

dexdexdex -> RE: 2005 A6 Bluetooth phone troubles (3/19/2005 2:24:04 AM)

I recently purchased an A8L and love the car however I also have a problem with my Treo 650. The pairing was made and I can make and receive calls, however once idle, the phone resets itself and turns off. I have seen a similar post for Treo 650 with a different carrier. My bluetooth works well with other devices so I think this is an Audi issue. Any suggestion for resolving this issue w/Audi?

sparky -> RE: 2005 A6 Bluetooth phone troubles (3/27/2005 7:20:53 PM)

I've had a 2005 A6, 4.2 for 2 weeks and expected I'd have trouble ending a call on a Motorola Razor because a friend has a new A6 with the small engine and had that problem with a V3. What I have found is that the difficulty in ending a call is intermittant. You have a chance, but only a chance, if you wait until the other party hangs up and then "end call". 20% of the time it'll work. The other times what I've been doing is powering off the Razor and then power it back on. It's a pain, but better that the other alternatives - no A6 or no V3. I spoke to Audi. Theres a young lady there who is the "Bluetooth specialist". She thinks Audi will have to come up with a cradle to overcome the problem. Seems like a shame to have to lose the basic appeal of Bluetooth to having the handset "wired" but, as I said, better than the alternative.

By the way, I have noticed that if I was playing music when I received a call, when I press "end call" it will disconnect and go back to the CD.

Funny thing, but the phone works better in my wifes "05 Lexus RX300. Doesn't take the whole phone book, but I was able to load the numbers I did want individually. Otherwise, the whole GPS, phone screens (touch vs. the horrible rotery dial of the A6) and voice recognition is superior in the Lexus. By far. I guess the Japanese are better at this than the Germans.

I've had the first BMW 7 series (i-Drive) and The Benz' COMAND, and both were simpler and more intuitive than this MMI that Audi has rolled out. I won't admit it to anyone, because I just love the rest of the car, but the owner's manual and instructions for the whole system sucls and I'm having a much more difficult time mastering it than any of the others. I'm having a terrible time and am feeling quite inadequate sorting out the phone directory from the warehouse of locations to be stored in the GPS portion. The Lexus system is just about flawless and evven shows the actual buildings on every street on the New York City map when at the lowest altitude".
But driving the A6 4.2 is a dream. I'd apppreciate any feedback.

christian -> RE: 2005 A6 Bluetooth phone troubles (8/5/2005 6:30:32 PM)

Have you solved your Razr V3 problem? If so how? I read in Audiworld that the Black Razr works fine (supposedly a newer phone that the silver). Please advise on how you are doing.

Does anyone else have experience with the Audi A6 Bluetooth and the Black Razr phone - if so, I'd love to hear how you are doing.

Thanks!

DerSchneepflug -> Black RAZR works fine for my 2005 A6 3.2 (8/5/2005 7:26:46 PM)

I just got a Black RAZR V3 from Cingular and it works fine with the Bluetooth (2005 Audi A6 3.2). The main thing is that it has no trouble disconnecting calls, whether the call is ended from the steering wheel controls or by the other caller. I was also able to import my address book from the SIM card of the phone into the directory of the car (NAME -> IMPORT, if I recall correctly). The phone connects quite easily to the car also. One note though, on the first call I made from my car using Bluetooth, the caller heard a lot of static (I didn't hear any from within the car). I was able to recreate (I switched places with the caller and let them call from the car, and I heard the static). I was concerned until I tried relocating the phone. It turns out that the phone was sitting right next to the advanced key (the actual key, not the Start Button or anything). I relocated the phone and the static was gone. There is all sorts of RF energy floating around these days, probably a good idea to keep the phone away from the advanced key.

I don't think people with the original aluminum RAZRs have had much luck with Audi's Bluetooth. There are some forum entries with phone fixes but they seem quite convoluted.

I noticed that if I use the "Temporarily Power on Bluetooth" option of the phone, then I have to reconnect (press buttons on the phone) after shutting the car off for any length of time. I think I noticed that it stayed powered-on/connected after stopping/restarting the car if the car was restarted within a minute or two, but I'm not certain. This might not be necessary if you leave the phone set to Bluetooth Power On all the time, but that probably drains the battery more quickly.

I didn't try every possible combination of Bluetooth phone usage with the Black RAZR V3 (for example, I don't have call waiting or caller ID so I don't know how those would work), but it seems to work well enough for the basic placing/receiving/ending calls functions so far.

Anyone who uses the RAZR (or any other Motorola phone) will hopefully quickly learn to personalize their phone by creating key and voice shortcuts. You can go from about 14 key-presses to turn on Bluetooth power to about 1 or 2 key-presses.

P.S. I really like the Black RAZR. It probably won't satisfy people who require their phone to be a computer or music storage device. But I just want a lightweight, compact Bluetooth phone. I have always found Motorola products to have the most unintuitive, frustrating user interfaces, from pagers to walkie-talkies to phones, so I really didn't want to buy another Motorola product. But the phone was just so stylish and compact, I figured I'd give them another chance. I regretted my purchase initially when I saw how cumbersome it was to navigate this phone. But then I figured out how to customize the phone to make it a lot more user-friendly and eliminate nearly all of the annoyances, which is cool (the answers were in the manual but they're all over the place). And despite the phone's small size, the keypad is quite easy to use and the screen is quite readable. So now I really like the RAZR. I haven't had to really test the reception much, but I'm seeing those "5 bars" most of the time so that's a good sign.

christian -> RE: Black RAZR works fine for my 2005 A6 3.2 (8/5/2005 9:03:06 PM)

Thanks for the reply - and I'm glad that it's working for you!!

tjliotta -> RE: 2005 A6 Bluetooth phone troubles (4/21/2006 12:17:53 AM)

Lee,

I recently purchased a 2005 A6 (used), and am looking for the perfect phone to pair with the bluetooth technology. I cam across your posting, and was hoping that perhaps you can enlighten me. The phone I want is the Treo 650, but I have heard that it may or may not work with the '05 model.

Could you let me know what you have found out, and if the Treo 650 is not recomended, which phone wth Microsoft access for outlook is.

Thanks for you help.

Tom

Jestnomen -> RE: 2005 A6 Bluetooth phone troubles (4/21/2006 12:19:47 PM)

Please go to http://navplus.us

They have a post about compatible phones.

moortime -> RE: 2005 A6 Bluetooth phone troubles (12/15/2006 2:35:27 PM)

I have a 06 A6 and I have 2 Sprint Samsung A920 phones. 1 Phone worked fine one didn't. THe phone that didn't work correctly had the following problems.
The Phone list had form 3-6 copies of the same person listed. The display was in red on the bottom of the screen. The signal meter never moved. I did a update on the Phone (firmware update from the phone) this took care of all the problems. I would check on the Razar under setup or info and see if there is a update for the phone......

PS Has anyone found out how to answer a call waiting call from the blue tooth connection using the wheel controls?

  

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