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chouinam -> RE: Ignition Tumblers (6/13/2007 3:33:08 PM)
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Guys. I wanted to thank you for all the great advice. After I sprayed it with the lithium grease, everything was back to normal, except that once in a while, I had to push on the ignition to get it to pop out and shut off the accesories. This worked well until yesterday, when my sister in law drove the car home and came in and told me that none of the electrical stuff was working (no turn signals, no lights etc..) and that she couldn't get the key out at all. So I went to see what was going on. Again I had a hard time but did manage to get the key out. Then I tried starting the car and it did, and I was shocked when the key did not spring back one position and the starter was still engaged (it sounded horrible), and then she mentioned that it did sound pretty bad on the way home (she drove 5 miles with the starter engaged!!!!). Luckly it was still working. So I called my local dealer and they said there was no recall for my car, so I called Audi of America Customer Service and they looked into it and told me that the recall service had already been performed 11 years ago and that they would not recall the part a second time, thus I would have to pay for the full repair. I pleaded with them, as this was a know issue 11 years ago, but they would have nothing to do with it. I would have to pay to have it repaired. While I know the car is 11 years old, I would have hoped to have a little more support on a known problem and maybe have been offered something, but they stood their ground firmly and refused, and refused and refused. So, I'll me taking the car to my usual service garage that services my BMW and Acura also (with reasonable service charges), and never go back to Audi again. That's to bad as I like some of their cars. I just wanted to post this so others know what to expect. I saw another similar post with similar results (except that poor guy did fry his started and also had to pay for a new starter, I guess I was lucky).
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