|
formulagigi -> RE: Take a look at these rims (5/4/2008 10:23:12 PM)
|
Taken from a mustang forum... what horrible customer serice!
"I purchased 95 cobra R replicas wheels from this company on ebay "O.E. Wheel Distributers" and I don't recommend buying wheels from them. I bought them a year ago and the outside face chrome is still "ok" but the inside wheelwell is peeling badly. When the wheels arrived they were in a box labeled "Detroit Wheels".
Knowing what I know now, I would get genuine real Ford wheels. Save your $."
"Info about wheels on Ebay. Long - 07-15-04, 11:23 PM
Hey everyone. There is a company selling wheels on Ebay appear to be OEM at first, but they state in the ad they are replicas. The company is called O.E. Wheel Distributors. I sent them a mail regarding what I thought was a bit underhanded auction title and they were a bit angry at me for it. I don't know anything at all about the wheels, they may be great, I just know they are not OEM. Here is the mail thread.
My Last Response:
Listen, as a Mustang enthusiast and consumer, I have a right to question your products. It APPEARS that in your auctions, you are selling Original Equipment wheels. Which mean they are made by Ford Motorsport, Saleen, Steeda, or whoever. The wheels you sell might be made by the same people who make the original wheels, but that is not an OEM wheel. It is a replica wheel made for you by the same manufacturer and you should state that. I am saying that your auction leads people to believe that it is an Original Equipment wheel they are buying. Someone could easily miss the fact that they are replica's and are not subject to the extreme scrutiny of Ford, Saleen, or Steeda. They have very strict guidelines for quality and tolerances and the ability to check and enforce them. They also have a large reputation to protect as well. That is why we pay more for the real Cobra wheels vs. replicas.
I am not sure I understand the hostility really. There is nothing wrong with selling a replica wheel. AFS does a booming business in replicas with great quality and customer service. When they post an auction, it is clearly stated that the wheel is a replica and they go into detail about the quality etc. If you call them up, they will happily tell you where they are made and other such information. You might take a lesson from them on that.
I am not thinking I can make a dent in your business by posting on Corral or Stangnet about your products. I had no intention of saying "They suck and are bad wheels". I don't have any info to make that claim. I didn't buy them and find them bent, flawed or broken. I didn't have one break for no reason on a car. I am not a liar. What concerns me is that average joe's looking for wheels might mistake them for OE when they are not and that is what I would post. If you have great quality wheels at a good price, then say so. Just make sure that the buyer is aware that they are not FMS, Saleen or Steeda wheels and that they are made for you by the OEM manufacturer.
As for calling me stupid, you might want to check your grammer, punctuation and maybe capitalize a sentence or two before calling names. At least your spelling is OK.
Mike
----- Original Message -----
From: Complete OEM
To: Futureshock
Cc: shop
Sent: Thursday, July 15, 2004 7:38 AM
Subject: Re: Question for item #7910549187 - O E 18" SILVER MUSTANG SALEEN WHEELS RIMS TIRES 94-04
are you really that stupid and i dont say that trying to be mean i am just wondering if you could be that stupid but here is the part i just realized if you are that stupid then you would not know it, is that right, oh that is right you would not know. do you really think that you are going to inform the world of something they do not know and then business is going to stop for us, the real truth here is the is your problem, so make sure you put this email in your protest and if you have a problem with the stupid thing make sure you call me and not be the scared person that you are
jim call me anytime
Thank you
Sales Staff
Jim, Sharon, James, Shawn, Hunter, Jesse, Eric
O.E. Wheel Distributors LLC.
3969 Sawyer Road
Sarasota, Florida
34233
Office Hours
Monday thru Friday 8:00 am to 7:00 pm Eastern Time
E-Mail Address and Paypal address:
Completeoem@worldnet.att.net
Phone
1 941 921 0065
1 941 926 4745
1 866 273 3651 Toll Free
----- Original Message -----
From: Futureshock
To: Complete OEM
Sent: Tuesday, July 13, 2004 11:47 PM
Subject: Re: Question for item #7910549187 - O E 18" SILVER MUSTANG SALEEN WHEELS RIMS TIRES 94-04
I understand that. It is still a bit misleading at first. It's like calling yourself B.B.S. Wheel Distributors. It is a good way to get traffic to your auctions, but they are not BBS wheels.
I am not usually a stickler for that kind of advertising, it's just I was about to bid on these wheels thinking they were Original Equipment 18" Saleen alloys. I read that they are replica's and not OE Saleen wheels and it just bothered me.
I will make sure that the Mustang community at large is aware that your wheels are replicas. Who makes them by the way? I am curious.
I can see why you are getting some negative feedback about your customer service.
Mike
----- Original Message -----
From: Complete OEM
To: shock96@comcast.net
Sent: Tuesday, July 13, 2004 5:49 PM
Subject: Re: Question for item #7910549187 - O E 18" SILVER MUSTANG SALEEN WHEELS RIMS TIRES 94-04
oe is our name, try reading before speaking
Thank you
Sales Staff
Jim, Sharon, James, Shawn, Hunter, Jesse, Eric
O.E. Wheel Distributors LLC.
3969 Sawyer Road
Sarasota, Florida
34233
Office Hours
Monday thru Friday 8:00 am to 7:00 pm Eastern Time
E-Mail Address and Paypal address:
Completeoem@worldnet.att.net
Phone
1 941 921 0065
1 941 926 4745
1 866 273 3651 Toll Free
----- Original Message -----
From: shock96@comcast.net
To: completeoem@worldnet.att.net
Sent: Tuesday, July 13, 2004 3:10 AM
Subject: Question for item #7910549187 - O E 18" SILVER MUSTANG SALEEN WHEELS RIMS TIRES 94-04
Question about your item
Dear moore9911,
You should change your ad to read REPLICA and not OE. Those wheels are not original equipment pieces. You are mis-representing them Mike
Item # Item Title Listing end date
7910549187 O E 18" SILVER MUSTANG SALEEN WHEELS RIMS TIRES 94-04 Jul-13-04
Thank you,
futureshock
Need help calculating shipping cost? Use the Shipping Calculator. "
|
|
|
|
