Connection and synchronisation problems MMI 2 high BT
 

Hello, I have set the BT for telephone in my Audi A6 C6 MMI-2 high.

MMI runs on the latest version 55.70.

I have a Samsung S24+ but cannot perform a synchronization with the calls and contacts. I see a BT connection (paired) on my phone and the BT logo is on the MMI.
I have given permission for access to calls and contacts on my phone. In my previous Audi A6 the BT icon only appeared when I put the phone on BT, now the icon is constantly on. I can not call anybody, even my phone sais the phone is connected to the MMI BT.

The MMI says connecting... and then a little later at the top: user not.... but I cannot read what exactly is written afterwards, because the text disappears at the edge of the screen.

I have also done a factory reset of BT and deleted all devices, but no result. Also deleted all call history in my phone.

Read the phone with VCDS 77, but cannot find any problems. I also do not see any profiles of previous phones or users that I could possibly delete.

Does anyone have an idea what this could be?
I would like to hear it. Thank you in advance!

I see now that the message is: "user not connected".

What else can I do to make this work?
I guess it isn't a faulthy BT module, because I can connect to the Audi BT with my phone.
Only thing is there are no synch. with the telephonebook and contacts and also I can't call when dialing a number by hand input.

I also tried 2 different other Android phone's, but same results.

Anyone an idea?
Thanks in advance!

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