Hey guys just bought A5 09 5 months ago Certified preowned...my rearview mirror just fell off and i took it to my local audi (not where i originally purchased it) and they said i may need a new windsheild because all of the mechanisms came off the glass. Then they said take it to an auto glass place.(audi was no help btw). Just went to safelite and they said no because the mirror is too heavy(rainsensor/auto dimming mirror) what can i do because i feel audi should be responsible considering i just bought it and it was the lack of good glue thats causinh me to have to get a new windsheild(seems to be a gray area im stuck in) anyone with ideas or similiar exprience PLEASE HELPPP!!!

 

if it is CPO,call up the place where you bought it and tell them-see if they will help you out.

something like that shouldn't happen, and if it did then it is likely audis fault.

do you know if the windshield had been replaced at any point before as a result of an accident?

 

should be no isssue taking it to a Audi dealer in theroy....it is CPO and should be covered

 

yea CPO is valid at any dealer.
but i dont see you needing a new windshield.. and you need to look down at the bottom corner of the passenger side galss look for the audi logo if its not there then the windshield has been replaced.
if anything you just need a new mirror and mounting.
audi should take care of that for you. go back to where you purchased the vehicle.