Last year Audi updated the software, crankcase seal etc because my 2010 car was using excessive amounts of oil. This initially appeared to slow consumption to something like 1 litre per 1900 miles. Since then consumption has become progressively worse with the car, checked yesterday, using 1 litre per 868miles!
I have just over 20000miles on the car which will run out of warrenty next September. Does anyone know how much fitting new pistons and rings etc is likely to cost me through an Audi dealer or alternatively via the motor trade if I eventually end up having to pay for it myself?
If you ended up having to split the engine every 2 or 3 years this would prove to be a rather expensive car to run.
Thanks in anticipation
TheMac

 

Sure Audi thinks consumers are suckers, without resolve this will be my last Audi of any model.

 

ignore - see below

 

Can you supply a definitive reference for this please? I am writing to Audi at the minute and this would help me make a very useful point.

Thanks in anticipation
The Mac
Edit/Delete Message

 

I'm about to write to audi too, the oil consumption ought to be made public.

I've spoken to a lawyer and he found plenty of flaws, the service manual states upto 0.5 litre per 1000 kms, this should be in case the car is driven hard or in extreme conditions

a consumer is only made aware of the oil consumption after purchase of the car, because you dont get the manual until after purchasing the car.

according to the specs, you can potentially run out of oil completely before your next service.

truely, its ridiculous that nobody has taken this further, unless Audi is making every consumer complaint to sign a deed of release.

 

First of all I want to thank you for responding. Apparently you stand out amongst the others who tend to avoid the confrontation, when there is an issue at hand. I understand your position and am grateful that at least you made an attempt. I will follow the advice in your last sentence and should my oil consumption continue to increase, go back to Audi once it remains under the stated tolerance for a few periods, even after the warranty expires. The oil test at this time will not result in a level below the tolerance unless I get lucky. It would take about 10-15 tests to achieve one below the stated tolerance.

As Audi of America agreed to some financial assistance if required. I take this to they acknowledge the issue, but refuse to address the problem until it becomes severe. I think that within the next 6-12 months this will play out and I will then know for certain that the engine has a serious problem that existed from the time of production.

Audi should sell cars with a warning sticker attached reference the "normal" oil consumption to make the consumer aware that this car is not be be driven without a liter (quart) of oil in the trunk. Or perhaps provide free oil top off service for the life of the car to avoid the cost to the consumer. It is funny that most Audi dealers actually will top off the oil for free, makes one think..... Not even the Audi workers agree that the oil consumption is normal.

Any way unless I get used to topping off the oil over time, this will be my last Audi regardless of price. I am not yet convinced. This purchase has opened my eyes and what was once highly valued German engineering is no longer the case. I assume this is the reality of the day as if they would make the recall or repairs they would lose money. What they fail to realize is that over time they will also lose sales, because of bad quality products and giving the customer the run around.

 

Its good to see Audi acknowledged the problem, one other point my lawyer stated was the free top up, is basically an indication of ownership and liability of the problem.

But I suggest to report to your local consumer affairs, I know in Australia we have different bodies in different states to raise the issue. We all have to be more proactive with the issue to protect our investment, and future 2nd hand owners. Its only in numbers we have a worthy course of action, and this problems seems to be world wide, I like to see Audi handle a class action with evidence from multiple countries.

Australian Competition and Consumer Commission
Consumer Affairs Victoria (Department of Justice)
New South Wales Fair Trading
Northern Territory Consumer Affairs (Department of Justice)
Queensland Fair Trading
South Australia Office of Consumer and Business Affairs
Tasmania Fair Trading (Department of Justice)
Western Australia Consumer Protection (Department of Commerce).

 

I have no idea what the exact process was to clean up the build-up. All I know is that I was told a build-up cleaning process was done because I took my car in with high oil consumption and tons of build-up all over my exhaust. Initially after this cleaning, my car seemed to run much smoother and the oil consumption seemed to improve slightly, but only temporarily.

Getting my pistons and rings replaced currently. I purchased my car brand new (36 miles), broke it in according to spec, and have maintained it meticulously at Audi only (because I purchased the extended maintenance agreement for my convenience). When I hit low oil indicators, I only used VW 502 spec oils per the owner's manual. After my recent oil consumption test, Audi told me that my car "failed miserably." My high oil consumption has been well documented since I bought the car from Audi in August 2010 and has undergone the breather/ECM update and crankcase/seal replacement to help quell the issue to no avail. So, proper maintenance here (aka - no Jiffy Lube) and still need the piston/ring replacement.

Is there public record of this acknowledgement somewhere? I hope my piston/ring replacement will "seal" the deal on my oil consumption problems, but I'd like to document everything just in case I continue to experience problems after the piston/ring replacement.

 

The following is an update of the position with my car.
The engine which has had the crankcase seal etc undertaken continued to use increasing amounts of oil - although it did slow up initially after this work was undertaken.
Nevertheless, the car failed its last consumption test and Audi replaced the pistons and rings. Oil consumption is difficult to judge as the MMI shows some oil usage and then shows full! Anyway the car has covered 1700 miles since the last build and the MMI at present shows full. I am presently hoping for 30000 miles + out of 1 litre of oil and will update the position in due course.
TheMac

 

I've been in the market for a 2011 CPO A5 Premium Plus. I'm glad I checked up on forums since this is the stuff you don't hear about in reviews or even truedelta to an extent.

How widespread is this issue really? The 2.0TFSI is used is most every Audi model, and in my area (Central Jersey) there are a TON of Audi's with this motor around. I find it hard to believe that most of these owners are making trips to the dealer for oil top offs every few hundred miles.

I'm no stranger to German cars and the required upkeep. I'm willing to take the chance in dealing with this issue, but I would like to think that there's a good chance that I'll be getting a car that doesn't burn through oil. I can take a quart or so every 5-10k miles, but having to run to the dealer for oil top off 2-3x in between services is not acceptable to me in the long run.

So is this issue affecting virtually ALL 2.0TSFI or is this more of a select group?