Hi, got a new phone both android, transferred everything over but hadn't backed up whatsapp. So lost all my chats and media apart from groups, anyway to get it back...it would mean a lot to me If I put my sim in old phone and try to access what's app, it asks for my name and goes to 'initialising' then says can't connect. I've uninstall and all that but still no joy....please help
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Thanks mathjackson, unknown to me my settings were not to back up whatsapp.
If I now put my sim into my old phone the only messages that show are groups and anything that's come through since the new phone set up, so essentially both phone now look the same in whatsapp. I've gone into whatsapp storage on the old phone but can't see any tab that is a restore. I've uninstalled and reinstalled but this hasn't made a difference? So now I'm really stuck ☹

 

Good to know!

Hope they get everything sorted for you!!