How retarded can you be?
Senior Administrator
Joined: Feb 2005
Posts: 13,574
From: Lotsa places, currently Metro D.C., USA
RE: How retarded can you be?
don't know how far back their system tracks tickets but i bet if i gave him my mac(arroni&cheese) addy, and it went back far enough he cud tell me whether or not the tech that helped thought was a di<& or not... Doubt it goes back THAT far, though, AND, it was a joke[&:]
Senior Member
Joined: Jun 2005
Posts: 111
From:
RE: How retarded can you be?
Though you did actually lie when you said you were running the line test when your computer crashed...
In such situations when I was working tech support, I'd actually tell them my computer crashed, this was going to take a minute to reboot.
I had one of the highest CSat ratings in the center. I'd never follow procedure, but my results indicated they couldn't do anything to me! :-)
NTM
In such situations when I was working tech support, I'd actually tell them my computer crashed, this was going to take a minute to reboot.
I had one of the highest CSat ratings in the center. I'd never follow procedure, but my results indicated they couldn't do anything to me! :-)
NTM
5th Gear
Joined: Dec 2004
Posts: 6,486
From:
RE: How retarded can you be?
Haha yeah call center work is great eh? I used to work for OnStar... good God... some really classy people "mashing" their OnStar buttons in their shiney new pick-up trucks... Seriously... that job made me hate people... I mean people in general... and I was a pretty cynical bastard before I worked there.
But yes... I know what you mean... I absolutely loved it when I got a real asshat on the phone... really changes the pace! And it's funny, because I was the same way... I just stayed calm... wen't over usual stuff that I knew wouldn't help the ignorant bastard, but it was in policy and procedure to try it if it might help... haha my goal was to make them disconnect... but never doing anything wrong. I'd always tell the supervisor after the call... and I sometimes listened in on the call (they were ALL recorded) afterwards, and we both had a good laugh.
Good times... in a normally sh!tty job.
But yes... I know what you mean... I absolutely loved it when I got a real asshat on the phone... really changes the pace! And it's funny, because I was the same way... I just stayed calm... wen't over usual stuff that I knew wouldn't help the ignorant bastard, but it was in policy and procedure to try it if it might help... haha my goal was to make them disconnect... but never doing anything wrong. I'd always tell the supervisor after the call... and I sometimes listened in on the call (they were ALL recorded) afterwards, and we both had a good laugh.
Good times... in a normally sh!tty job.
Thread Starter
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4th Gear
Joined: Dec 2004
Posts: 3,114
From: Canada
RE: How retarded can you be?
ORIGINAL: AWDaholic
don't know how far back their system tracks tickets but i bet if i gave him my mac(arroni&cheese) addy, and it went back far enough he cud tell me whether or not the tech that helped thought was a di<& or not... Doubt it goes back THAT far, though, AND, it was a joke[&:]
don't know how far back their system tracks tickets but i bet if i gave him my mac(arroni&cheese) addy, and it went back far enough he cud tell me whether or not the tech that helped thought was a di<& or not... Doubt it goes back THAT far, though, AND, it was a joke[&:]
Thread Starter
|
4th Gear
Joined: Dec 2004
Posts: 3,114
From: Canada
RE: How retarded can you be?
ORIGINAL: Manic Moran
Though you did actually lie when you said you were running the line test when your computer crashed...
In such situations when I was working tech support, I'd actually tell them my computer crashed, this was going to take a minute to reboot.
I had one of the highest CSat ratings in the center. I'd never follow procedure, but my results indicated they couldn't do anything to me! :-)
NTM
Though you did actually lie when you said you were running the line test when your computer crashed...
In such situations when I was working tech support, I'd actually tell them my computer crashed, this was going to take a minute to reboot.
I had one of the highest CSat ratings in the center. I'd never follow procedure, but my results indicated they couldn't do anything to me! :-)
NTM
i also hold a 99.7% quality rating
Thread Starter
|
4th Gear
Joined: Dec 2004
Posts: 3,114
From: Canada
RE: How retarded can you be?
ORIGINAL: headshok2002
Haha yeah call center work is great eh? I used to work for OnStar... good God... some really classy people "mashing" their OnStar buttons in their shiney new pick-up trucks... Seriously... that job made me hate people... I mean people in general... and I was a pretty cynical bastard before I worked there.
But yes... I know what you mean... I absolutely loved it when I got a real asshat on the phone... really changes the pace! And it's funny, because I was the same way... I just stayed calm... wen't over usual stuff that I knew wouldn't help the ignorant bastard, but it was in policy and procedure to try it if it might help... haha my goal was to make them disconnect... but never doing anything wrong. I'd always tell the supervisor after the call... and I sometimes listened in on the call (they were ALL recorded) afterwards, and we both had a good laugh.
Good times... in a normally sh!tty job.
Haha yeah call center work is great eh? I used to work for OnStar... good God... some really classy people "mashing" their OnStar buttons in their shiney new pick-up trucks... Seriously... that job made me hate people... I mean people in general... and I was a pretty cynical bastard before I worked there.
But yes... I know what you mean... I absolutely loved it when I got a real asshat on the phone... really changes the pace! And it's funny, because I was the same way... I just stayed calm... wen't over usual stuff that I knew wouldn't help the ignorant bastard, but it was in policy and procedure to try it if it might help... haha my goal was to make them disconnect... but never doing anything wrong. I'd always tell the supervisor after the call... and I sometimes listened in on the call (they were ALL recorded) afterwards, and we both had a good laugh.
Good times... in a normally sh!tty job.