For future reference, the same thing applies to the sun roof. I lost power to my car and the moon roof decided to open all the way and totally quit working. After doing some research, I found that if you unplug your battery for awhile and then hook it back up (maybe 10 minutes....that worked for me), the moon roof worked once again.

My stereo is a different story. It's still not working, however, I think it has to do with the fuse in the back. I'm hoping that's all it is. Will have to give that a try.

 

Trans had to be rebuilt...The battery was disconnected and walla!!! The radio took the code and the Bose is on.=))

 

missing 4 digit code and radio in "SAFE" mode do this:

get your VIN # generally on your insurance card & on your car

call Audi USA Customer Service ask where the car was originally sold

call them and ask for the service dept. and they have the code.......

The person helping out is great but may not always be around they may

take a vacation...............

Note: Audi is not suppose to put the code on the paperwork. I hope this was hand written.

 

In the same position as few other Audi lovers here with my stereo in safe mode. Can you please help me find the code.
Here is my serial # AUZ 1Z7S5905471 and my VIN # WAUGA84AXSN100672. Thank you to any one with help. I really need to hear that system!!!

 

if you know where it originally sold you can call that dealership up and they have the code there.....

and to find out where it originally sold call AudiUSA and give VIN and they will give you who sold it and phone number.....

no buying/borrowing of radio tools

 

Post since August... never seen this thread thanks to the "new" retarted forum default outlook...Moreover, probably you fixed it by now.

Anyway, here's my anectode, although I have an aftermarket cd stereo (Kenwood), and the guys in here talk mostly about the unlocking safety code. But this may apply to you (if you didn't fix it by now):
I replaced the heater core back in July, hence I had to pull apart the center stack. After finishing the replacement, I wanted to get everything back together, but the radio didn't work anymore. As I started my daily commuting season of work, I had to drive the car with the center stack out until last month when the season was over and I had time to troubleshoot (both, the heater -as I didn't have heat, and the radio)
In any event, it turned out that the damn fuse in the engine bay (not the mini fuse in the back of the unit) wasn't making good contact anymore, even though was looking GOOD, unburned!
I couldn't really figured out why is not working anymore, so as a last resort, I replaced the fuse with a different one that I filed gently its contact blades.
That was it... a damn simple thing that almost drove me to buy a new head unit...
Just because a fuse looks good, doesn't necessarily mean it is good. The blades get oxidized over time, although they may loook normal.

 

I read this whole thread!!! I have just purchased me an 99 a6 avant 2.8l! and I LOOOOVEEE IT!!! I upgrading from a mk3 golf, which I love Vw but ALWAYS wanted an AUDI!

My radio is in safe mode and looks to be locked out, because none of the buttons are lit. OPTION 1: i will try the disconnecting of battery for 24hrs and see if it will awake OR
OPTION 2: go to Best buy and get after market radio installed.

will post pics of my lovely A6 soon

 

make sure you call audiusa.com and register your car as they then can send updates/recalls as well. just a FYI....

 

hi i want to know if you can help me with the radio code for my 2003 Audi A6 AVK 3.0l symphony 2 radio? below are the details:

VIN : WAULT6433N11520
Serial: AUZ5Z4B5138184

please help me.. my radio has SAFE on the screen.

 

ECS Tuning was selling Symphony radios at a great price. Check them out.