output shaft seal leak and rear differential seal leak
2nd Gear
Joined: Jun 2006
Posts: 525
From:
RE: output shaft seal leak and rear differential seal leak
Well...Everybody has their opinions but my dealer and all the dealers I've worked with in the past only charge me for time worked not estimated time. Even if its less..I'm not in to paying more for a job that doesnt warrant the money...
1st Gear
Joined: Jan 2007
Posts: 12
RE: output shaft seal leak and rear differential seal leak
Try www.audicarparts.com I think they havethe cheapest price arround. From my experiance they have always sent me the right parts.
Front drive axle seals are like $24 each.
I changed them myself took me about 2 hours. Well I was working off from jack stand.
Front drive axle seals are like $24 each.
I changed them myself took me about 2 hours. Well I was working off from jack stand.
Joined: Mar 2007
Posts: 4
From:
RE: output shaft seal leak and rear differential seal leak
ORIGINAL: AudiTech04
Thats totally false and mildly insane
If a job pays 8 hrs to do, and the tech does it in 4, he will still get paid the full 8 hrs and the customer will pay the full 8 hrs
it never matters how long it takes the tech to finish the job in relation to what the customer has to pay
ORIGINAL: prbayha
So, if the mechanic does it in less time they still charge you for the estimated time? WRONG..Thats against the law.
So, if the mechanic does it in less time they still charge you for the estimated time? WRONG..Thats against the law.
If a job pays 8 hrs to do, and the tech does it in 4, he will still get paid the full 8 hrs and the customer will pay the full 8 hrs
it never matters how long it takes the tech to finish the job in relation to what the customer has to pay
Senior Member
Joined: Mar 2007
Posts: 215
From:
RE: output shaft seal leak and rear differential seal leak
Well, there are flat-rate shops that charge based on the book and then there are those that charge honestly. I would definately push back against a bill charging for more hours than had transpired.
I'm sad to hear the price tag though, the car I'm picking up this week had the seal addressed about every 20K miles under the prior owner....
I'm sad to hear the price tag though, the car I'm picking up this week had the seal addressed about every 20K miles under the prior owner....
1st Gear
Joined: Nov 2006
Posts: 49
From:
RE: output shaft seal leak and rear differential seal leak
Hmmm, will be interesting to see the final result... I got a quote from theLocal Dealer yesterday and will do both seals this Saturday, total figure is $650 (after 15% discount).
BTW - after long discussion theyreduced working hours from 7 to 5 + agreed on the free replacement
car...
Let's see if they charge me close to the quoted amount.
BTW - after long discussion theyreduced working hours from 7 to 5 + agreed on the free replacement
car...
Let's see if they charge me close to the quoted amount.
ORIGINAL: prbayha
FYI: Dealer Instructions
1. Always ask how much their labor rate is.
2. Always ask how much time is estimated and what parts cost will be
3. Always get this in estimateon paper (in writing)just like you would when your shopping for an INDY.
4. Always (when your diagnosing the problem) ask them to call you with the known issues before work is started. This gives you a chance to enage an INDY if needed.
Now, if they charged you more money on their labor rate that exceeds the actual time of labor on the car, it is flat out theivery. Theestimates they give you (Dealer and/or INDY) state two very important sentences.
1. This estimate is valid for 3 days (I've seen 24 hours) After three days, or whichever is stated,the paper estimate is null and void.
2. This is an estimate and may not reflect the actual price if the labor or parts exceed what is actually estimated. This sentence may start with "We reserve the right....."
They never say anything that suggests they can charge you more $$ for less time worked. There is no prestateddollar amountyou must agree to pay for the job.The service writers give you an estimate based on the average time the job takes.Their esimate is based on experience. They still have to document exactly how much time is worked and what to charge for that time.So, if the mechanic does it in less time they still charge you for the estimated time? WRONG..Thats against the law. The dealers make more money because people like you (shovin) didnt ask the right questions and they took you for a ride. It happens all the time. Go back to your dealer and ask then when the job started. Then ask them when it ended. Then ask what the labor rate is. Do the math and state your arguement. Engage the manager with the facts. If he gives you any BS, find a new dealer or a good INDY. I go over my invoices with a fine tooth comb and have been overcharged before. Luckily, I have a dealer which didn't try to screw me and they made it right. Make sure you understand the invoice and read it before you potentially put your foot in your mouth.
FYI: Dealer Instructions
1. Always ask how much their labor rate is.
2. Always ask how much time is estimated and what parts cost will be
3. Always get this in estimateon paper (in writing)just like you would when your shopping for an INDY.
4. Always (when your diagnosing the problem) ask them to call you with the known issues before work is started. This gives you a chance to enage an INDY if needed.
Now, if they charged you more money on their labor rate that exceeds the actual time of labor on the car, it is flat out theivery. Theestimates they give you (Dealer and/or INDY) state two very important sentences.
1. This estimate is valid for 3 days (I've seen 24 hours) After three days, or whichever is stated,the paper estimate is null and void.
2. This is an estimate and may not reflect the actual price if the labor or parts exceed what is actually estimated. This sentence may start with "We reserve the right....."
They never say anything that suggests they can charge you more $$ for less time worked. There is no prestateddollar amountyou must agree to pay for the job.The service writers give you an estimate based on the average time the job takes.Their esimate is based on experience. They still have to document exactly how much time is worked and what to charge for that time.So, if the mechanic does it in less time they still charge you for the estimated time? WRONG..Thats against the law. The dealers make more money because people like you (shovin) didnt ask the right questions and they took you for a ride. It happens all the time. Go back to your dealer and ask then when the job started. Then ask them when it ended. Then ask what the labor rate is. Do the math and state your arguement. Engage the manager with the facts. If he gives you any BS, find a new dealer or a good INDY. I go over my invoices with a fine tooth comb and have been overcharged before. Luckily, I have a dealer which didn't try to screw me and they made it right. Make sure you understand the invoice and read it before you potentially put your foot in your mouth.
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