Problem with my MMI screen opening and closing
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1st Gear
Joined: Nov 2007
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Problem with my MMI screen opening and closing
Has anyone had problems with their MMI screen opening and closing? When my screen tries to open up the cover slides about ¼ to a 1/3 of the way open and stops. The mechanism continues to try to open its self and then stops when it cannot. If I “help” the cover slide up then the screen will pop up but it sounds like it is off a track or something because of the noise it makes. When the screen goes to close I again help it by gently pushing the screen down when it sticks. Any suggestions as to what the problem may be. I cannot see anything obstructing the screen or cover.
1st Gear
Joined: Nov 2007
Posts: 22
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RE: Problem with my MMI screen opening and closing
Mine needs a little help at very cold temperatures... more than -15C. Otherwise it works but the action is a little rough. I will see if they can do anything about it when i bring it in next week. 2004 A8L
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Joined: Feb 2007
Posts: 9,004
From: Nor Cal
RE: Problem with my MMI screen opening and closing
Its the opening and closing motor the screen sits on, they commonly go out. Most of the time the motor gets stuck and makes a clack clack clack noise when trying to open it. The motors aren't terribly expensive though (around $300) which is the good news. The dash has to come apart to get the motor out, but the A8 is pretty easy to take apart so it should only be a couple of hours of labor.
Joined: Apr 2005
Posts: 3
RE: Problem with my MMI screen opening and closing
what about the screen stuck in the up position and nothing else works (screen is off, none of the MMI buttons work etc.)
About 5 months ago, I noticed that the system once in a while resetting by itself when I'm driving. Then all of a sudden, the screen turned off and all mmi functions stopped working. I didn't go to the Audi dealer yet - fearing an extremely expensive repair.
Any ideas?
About 5 months ago, I noticed that the system once in a while resetting by itself when I'm driving. Then all of a sudden, the screen turned off and all mmi functions stopped working. I didn't go to the Audi dealer yet - fearing an extremely expensive repair.
Any ideas?
Site Moderator
Joined: Feb 2007
Posts: 9,004
From: Nor Cal
RE: Problem with my MMI screen opening and closing
ORIGINAL: macmedia
what about the screen stuck in the up position and nothing else works (screen is off, none of the MMI buttons work etc.)
About 5 months ago, I noticed that the system once in a while resetting by itself when I'm driving. Then all of a sudden, the screen turned off and all mmi functions stopped working. I didn't go to the Audi dealer yet - fearing an extremely expensive repair.
Any ideas?
what about the screen stuck in the up position and nothing else works (screen is off, none of the MMI buttons work etc.)
About 5 months ago, I noticed that the system once in a while resetting by itself when I'm driving. Then all of a sudden, the screen turned off and all mmi functions stopped working. I didn't go to the Audi dealer yet - fearing an extremely expensive repair.
Any ideas?
Site Moderator
Joined: Feb 2007
Posts: 9,004
From: Nor Cal
RE: Problem with my MMI screen opening and closing
ORIGINAL: Leslie
If the MMI is updated, is that equivalent to re-flashing the system? Or should it just be re-flashed?
If the MMI is updated, is that equivalent to re-flashing the system? Or should it just be re-flashed?
If your having problems with the screen opening and closing 99% chance you need a new opening/closing motor for the MMI.
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1st Gear
Joined: Nov 2007
Posts: 28
From:
Site Moderator
Joined: Feb 2007
Posts: 9,004
From: Nor Cal
RE: Problem with my MMI screen opening and closing
TSB is a Technical Service Bulletin, it means audi has a specific repair for a certian problem, its then filed in a data base for technicians to access.
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1st Gear
Joined: Nov 2007
Posts: 28
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RE: Problem with my MMI screen opening and closing
I have an appointment to take the car in for service tomorrow afternoon at the Audi dealer. I feel at times that the dealer we have here can take advantage of you IF they think you don’t understand what is wrong with your car. When I go in tomorrow I’d like to give them the impression that I have a pretty good idea what the problem is, what the likely fix is and approximately how long it will take to fix the problems.Would it be reasonable for me to think that the MMI not staying on should be able to be fixed in 1-2 hrs and my other problem with the screen having trouble opening might be fixed with a couple of hrs labour and a new motor which should be around $300?