During last winter I installed a set of Vmaxx c/o's. I set them pretty low(25 at the arch all around) which, living where I live, was way too low. When I tried to raise them up, the collars were seized on the shock bodies. No doubt due to the ridiculous amount of salt they put on the roads in the winter. I contacted Stratmosphere to see what they thought and Rich suggested I take it to them to have a look. Although only a 3 hour drive, I just couldn't find the time to go. I talked to him about it and he said that he would be happy to do a warranty exchange, just mail mine back and they would send me a new set. They took a deposit and sent a set to me so I could just swap them out and not have my car down. The new ones are on, the old ones sent back and my account credited for the deposit amount. I would rather to not have had any problem at all, but that considered, my dealings with Stratmosphere could not have gone better. I wouldn't hesitate to do business with them again.

 

wow, that's some legit service, but you just sold me on not buying Vmaxx's. with the Salt from Ohio winters (yes they do salt way to much for how much it snows) the collars would seize up for sure.

 

coilovers made by just about anyone will seize with time and road crap....

did you try hitting your seized c/o's with some pb plaster and letting them soak a bit?

 

I put anti-sieze on the collars when I installed them. And, I soaked it pretty good with the shock in a vise. Even using a punch and hammer on the notches in the collar, it was no-go.