My girlfriend bought a 2002 A4 back in May and her low oil light came on the other day so she had the oil changed. They changed the oil and she thought all was well. The next day her car said low oil again so she drove toward the place that changed her oil...approx 8 blocks. Her car didn't make it and needless to say there was no oil left in her engine. They guy got it up on the ramps put more oil in it and said he couldn't see where it was leaking so we had it towed to the Audi dealership. They told us that you could tell the oil was coming directly from where the oil filter connects. The next day the district manager calls from the place see got her oil changed and said that they didn't tell us this but when she brought her car back in that the oil filter had blown off. How can you tell someone your car is ok to drive when you know there is a problem. Also is it even possible for a brand new oil filter to blow off the engine within 30 miles of changing the oil? Her engine is a 3.0 and I am curious if it is even possible for this to happen or if its possible for that much pressure to cause the oil filter to unscrew? Reguardless the engine is done for and the placed that changed the oil filter feels they are only 50% at fault. What do i do???

 

You tell the shop that changed the oil that you'll be contacting the better business bureau, and follow up by actually doing it. I'd also ask the Audi dealership to document everything they can. You're building your case against the oil change place, and you want evidence that they're to blame. You may end up in claims court to get the repair bill stuck with the oil change place.

I would also explain to the girlfriend that when the low oil light comes on, you pull over as soon as safely possible, shut the car off, and check the oil level. On that point, you girlfriend is somewhat at fault for disregarding probably the most critical warning light on the dash.

Sorry to hear about the car.

 

What a horrible shop. Where is this place?

 

They supply repair parts at affordable prices. Our experts will help you with the selection of spare parts. We provide repair services for all the necessary points. Here are their contacts https://aspect-plus.com/ . They have a wide range of services and assortments. You can feel free. to contact them!

 

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