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2012 A6 Secondary Radiator

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  #1  
Old 11-30-2012, 12:31 PM
mshaener's Avatar
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Default 2012 A6 Secondary Radiator

I have a 2012 Audi A6 3.0 that suffered damage to the secondary radiator (located immediately behind grill). A pinhole developed (presumably from a road hazard). My service manager indicated that he has ordered this part many times for a model that is one year old. I believe that this radiator is susceptible to damage and worried that the situation will reoccur. The damage was pinhole sized, but required replacement of the radiator. Anyone experience a similar issue?
 
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Old 12-06-2012, 11:16 PM
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Let me mention a few other things that are similar in nature, Bigfoot, Loch Ness Monster, and Megan Fox making me pancakes tomorrow morning, all possible but not likely.
This sounds like a story. A pinhole? It would have dent if it got hit and you would have notice the impact. And do you have chipped paint on the hood or bumper, or any cracked/chipped headlights. No, so the debris is only hitting the radiator? My 98 A6 has 200k with a lot of high speed highway driving and my radiator has never leaked, it has a lot of dents and dings.
If it is under warranty, I guess it does not really matter what he says, but if you are paying because that is considered damage, it sounds like they are avoiding a warranty claim.
 
  #3  
Old 12-07-2012, 09:52 AM
mshaener's Avatar
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Trust me, I threw a fit when they told me it was a road hazard. I pointed out what you had mentioned (no damage elsewhere, the pinhole size of the hole, etc.) I explained how I could not endure another maintenance nightmare (my previous Q7 was problematic) and they ultimately submitted by offering me "courtesy money". They didnt have a loaner available either so they put me in an A8 demo car. Criswell Audi in Annapolis definitely took care of me in this case. I am worried about the next time...
 
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