My college-age son has a 2003 A6 3.0. Recently, a friend rode with him & lifted the psgr-side headrest to its highest position. After the drive, he tried to return it to original (i.e., lowest) position without success. Now, the headrest will not return to its original position. A dealer took a look at it & estimated $400 to repair.[:'(] Is there an cheaper way to fix this problem? With direction from someone knowledgeable, I can have a go at fixing it myself!

Any/all insights greatly appreciated!

Chip

 

I don't understand why it isn't going in, take the headrest all the way out and depress the release button on the headrest itself, check to see if the release is actually working. If it is there is probably a problem with the tube inside the seat which needs to be replaced.

 

The left hole has a small diameter wire clip that you have to push the left leg of the headrest past to get it to go in. It takes a little force to get it.
The wire is the retainer to keep the headrest from being pulled all the way out during adjustment. Which is lame as the roof prevents that! Release the seat, tilt it forward and you'll be able to look right down there!