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Apple CarPlay does not link up to MMI

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Apple CarPlay does not link up to MMI

Old 04-11-2018, 10:21 PM
1st Gear
Thread Starter
Join Date: Jul 2017
Posts: 11
Unhappy Apple CarPlay does not link up to MMI

I have a 2018 Q5 with Audi/Apple CarPlay. When I got the Q5 last summer the CarPlay app worked well 90% of the time, occasionally unlinking itself. But overall, the maps, podcasts, phone, message worked well. In the fall it become sluggish to link to the phone, maybe 50%, and would unlink. Now it wont see the phone at all, including charging from the USB connection. The new OS 11.3 may be a culprit but it was erratic before I updated. I have tried everything on the online suggestions but to no avail. Anyone have this and figured it out? Huge loss to me as all my music/podcasts/audiobooks etc are no longer accessible!
Old 08-04-2018, 06:01 PM
1st Gear
Thread Starter
Join Date: Jul 2017
Posts: 11
Thumbs up Partial Solution to the problem!

So I tried my wifeís iPhone8 with the Audi plug in and hers didnít connect to CarPlay either. Went to the dealer and they said itís a software issue between Apple and Audi and they need to resolve it. Kind of like not getting Google Earth in Canada...another thing that a Canadian Audi doesnít deliver on. But I thought even though the Audi lightning cable looks super strong what if it isnít? So I took a regular iPhone USB-ightning cable and tried it instead. It works! Holy Sót! Youíd think the dealer would have tried that. Anyway...that problem is solved...now maybe there still is a software issue but at least I can access podcasts, messages, maps etc on the iPhone. Youíre welcome!
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