Mr. Diamond
Sales Manager
Volkswagen Audi of Naples
601 Airport Rd S
Naples, FL 34104

I wanted to buy the above mentioned auto from you that was listed on ebay (item number:320519180191). I had sent your company 4 emails asking for a ball park figure for what you wanted for this car. I stated I had to buy a car within 24 hours for my wife--her car was totaled in an accident. I never got a response from your company with that figure--I was waiting from you to get a number--my second choice purchase ended way before yours did. I lost the other car because I did not hear from you---I then missed the bid your item by less then 3 seconds--my bid was over $5,000 more that your last bid. I then send an email asking if your were going to relist--then called for Joe Pozo--got a gentleman by the name of John who said he worked for Joe--he said he would transfer me to Joe, Joe picked up and then I was disconnected. I called back got Joe--he tells me the car was sold yesterday but you still continued to carry on the auction to the very end with over 28 bids on it--that means besides me there are 28 other folks that wanted to buy this when it fact it was not longer available. I am not sure why you would do this but at this point I am more than disappointed in your unethical business methodology. I am forward this email to both Ebay and Audi of North America. I have owned 5 Audi's in the past and have never had the misfortune of dealing with the likes of a JOE POZO and company in the past.

I am not sure how many auto you have sold through Ebay but you need to be stopped--and I have nothing but time. As for Audi of America---well that is up to them.

William Gunzelman

CC
AUDI AG
AUDI AMERICA
AUDI CLUB OF AMERICA
EBAY