RECENTLY WE HAD ONE OF OUR VEHICLES STOLEN WITHOUT KEYS, THE THEIFS STOLE THE VEHICLE WITH A HAND HELD DIAGNOSTIC MACHINE WHICH THEY OPENED THE DOORS WITH AND SIMPLY REPROGRAMED THE PUSH KEY AND DROVE AWAY IN THE CAR IN UNDER TEN MINS WHICH IRRONICALLY IS 30 MINUTES QUICKER THAN IT TAKES AUDI TO PROGRAM THE KEYS. THE CAR WAS A 2012 S4. AUDI WONT RECONISE THIS FAULT SAYING THERE IS NO SUCH PROBLEM YET AT THE DEALERSHIP THEY TOLD ME THIS IS NOY THE FIRST TIME. LUCKILY THE VEHICLE WAS FITTED WITH A TRACKER WHICH MENT I WAS ABLE TO RECOVER IT WITHIN HOURS. THEN I NEEDED TO GET MY KEYS REPROGRAMMED TO MY CAR. AFTER THREE DAYS OF ARGUING WITH AUDI UK THEY AGREED TO REPROGRAM THE KEYS FREE OF CHARGE (BUT WERE VERY RELUCTANT TO ADMIT THE FAULT INSTEAD CALING IT A GESTURE OF GOODWILL)