this happened to my 99....dealer says you have to clean window because the auto stop mechanism mistakes grime on your window as something stopping it from moving. this bullshit reply they gave me really didnt work..so upon further investigation they found out it was the "window lifter". i paid $115 to get it replaced and that has resolved it. now the other window is screwed.

 

Yes my old 2001 Jetta did that went to the top and when it hit the top it would come back down its a safty issue called pinch control take it somewhere and they may just have to align the window lifter or you might need a new window lifter in some cases

 

You may try resetting the pinch protection or resetting the windows, this may or may not help but hopefully it will save you from a trip to the stealership.

Reset the windows

"OK first quick fix is the windows. Do each one one at a time. Roll one down a few inches, then roll it all the way up. After it comes to it's stop let go of the switch and then hold it up again for maybe 2 seconds. That will reset your pinch protection. Do each window, like I said, one at a time."

 

Was this problem fixed.....if so how did it go. I just bought my 98 A6 and my driver's side window is doin g the same thing I brought it by the dealership and they said it could be the trac or it needs to be aligned. whatever that means. I tried to tell them that the safety thing was kicking in but they think its something else. I tried the reset thing but it didn't work...what is it supposed to do. I really need help. I just bought this thing and I am in Anchorage AK where it is snowing and I can't really trouble shoot with the threat of snow.

Thanks Dan

PS I hate it when car dealerships prey on new military members new to snow and cold weather. Of course it is my fault, the one item on the car I didn't check out....THE DAMN WINDOWS

 

if you just bought it they should replace it, do the rest of the windows do that?

 

It didn't come with a warranty, I didn't get it from the Audi Dealership. I just want to find out what others have done, although its not like i need the window right now, its snowing, and it keeps my wife from smoking in the car.


Thanks!!!

 

This is a typical failure in the A6. There are very small plastic clips that break after some time. Very inexpensive fix if you want to tackle this yourself, but it involves taking the dor panel off and removing the window to get to the guides. I do not believe it is the motor, since the window operates, but does not go all the way up. Mine did this at 49,750...had the dealer fix it under warranty.

Here is a link with some pictures of the broken part if you want to try it yourself:
Window guide repair from AudiWorld

 

Thats the thing I know it has to be something small, I have had like 3 VWs and taking off the door panel is easy on them but I've looked at this one and it looks hard, do you recomend a repair manual to use I saw your laptop, did you take more detailed pics. Thanks for the knowledge man, It sucks, I've never owned an Audi, I don't have a repair manual let alone an owners manual. I've just moved to alaska. Luckily the base has a cool as garage. WITH POWER TOOLS.