My check engine light on my 2004 A4 is on and the dealership says the Transmission Control Module needs to be replaced. They ordered the part on June 2nd, it's on backorder, and they have not been given an estimated time of arrival. I've called Audi USA Customer Relations and they've told me the exact same thing - no idea when the part will be available and shipped. The dealership told me they have two A4s (mine and another customers) with this issue. Any ideas how I escalate this issue within Audi USA? Thanks.

 

you take the car in and leave it there and under the warranty they should provide you with a courtesy car free under the warranty

 

Unfortuanatly there isnt much audi usa can do. They dont control who builds parts or what parts are stocked in the us warehouses. The part you need is probably in a shipping container on a boat on its way over here as we speak. In the mean time get comfortable in your loaner.