DPF removed - Issues and rights!?
#1
01-27-2014, 11:42 AM
DPF removed - Issues and rights!?
Hi all, firstly, new here but I just wanted to pick a few of the experienced heads brains on here as to where you guys think I stand with the following scenario I have found myself embroiled in.
I purchased an Audi A4 S Line 170 in Sept 2013 from a trusted dealer in Leicester. Long story short I have had it back to them twice since purchase, once for pads and disks roaring within 7 days (not covered under warranty but replaced free of charge as a matter or courtesy). Secondly, after having driven the car for maybe 750 miles, I received the glow plugs fault light on the dash, car went into limp home mode and so naturally took it back to them. Turned out turbo was knackered and they also replaced this with a recon'd one, this time covered within my 28 day, 1000 mile warranty. When I took it back to them after receiving this fault (roughly Mid October last year) I also advised them of what sounded like a rattling/blowing noise towards the end of high revs and put this down to the same issue with the turbo.
Anyway, turbo replaced, 6 weeks later, car started smelling very fumey and noticed black smoke gradually getting thicker coming out of exhaust upon acceleration. 2 weeks later, DPF light came on, googled it, drove a 90 mile round trip and as suggested on many forums, the DPF light cleared and the fumes were less noticeable and hardly any smoke. Last week DPF light came back on, this time I have taken my car to an Audi Specialist this morning and he has presented me with the attached pictures. It appears the DPF has been removed and whoever has done this has made an awful job of welding it back together, and this is the where the blowing/rattling noise is coming from. He has quoted me £760 parts and labour for a new DPF but suggested I call dealer for their opinion. They tried telling me the car is out of warranty and there is nothing they can do, however when I mentioned that surely to fit a turbo (mid October) they must have seen this hideous attempt at a mod job and should have, in my opinion, at least highlighted the issue. He has since agreed to do the work for free but I am expected to pay for the DPF itself at trade price (£400 ish I think)
Anyway, can anybody advise where I stand with this as I kind of feel that I shouldn't have to pay for anything really as this was already the state of the car previous to me purchasing it. Any thoughts or advice would be gratefully received - Pictures attached
Matt
I purchased an Audi A4 S Line 170 in Sept 2013 from a trusted dealer in Leicester. Long story short I have had it back to them twice since purchase, once for pads and disks roaring within 7 days (not covered under warranty but replaced free of charge as a matter or courtesy). Secondly, after having driven the car for maybe 750 miles, I received the glow plugs fault light on the dash, car went into limp home mode and so naturally took it back to them. Turned out turbo was knackered and they also replaced this with a recon'd one, this time covered within my 28 day, 1000 mile warranty. When I took it back to them after receiving this fault (roughly Mid October last year) I also advised them of what sounded like a rattling/blowing noise towards the end of high revs and put this down to the same issue with the turbo.
Anyway, turbo replaced, 6 weeks later, car started smelling very fumey and noticed black smoke gradually getting thicker coming out of exhaust upon acceleration. 2 weeks later, DPF light came on, googled it, drove a 90 mile round trip and as suggested on many forums, the DPF light cleared and the fumes were less noticeable and hardly any smoke. Last week DPF light came back on, this time I have taken my car to an Audi Specialist this morning and he has presented me with the attached pictures. It appears the DPF has been removed and whoever has done this has made an awful job of welding it back together, and this is the where the blowing/rattling noise is coming from. He has quoted me £760 parts and labour for a new DPF but suggested I call dealer for their opinion. They tried telling me the car is out of warranty and there is nothing they can do, however when I mentioned that surely to fit a turbo (mid October) they must have seen this hideous attempt at a mod job and should have, in my opinion, at least highlighted the issue. He has since agreed to do the work for free but I am expected to pay for the DPF itself at trade price (£400 ish I think)
Anyway, can anybody advise where I stand with this as I kind of feel that I shouldn't have to pay for anything really as this was already the state of the car previous to me purchasing it. Any thoughts or advice would be gratefully received - Pictures attached
Matt
Thread
Thread Starter
Forum
Replies
Last Post